Privacy Policy




MPrime Solar Solutions, S.A. (in the following „MPrime“ or „we“) having its headquarters office in Oliveira de Frades, Zona Industrial, Apartado 17, 3680-001 - Oliveira de Frades, Portugal, operates the website and trading platform (in the following „website“). We attach great importance to the protection of your personal data and collect, process and use your personal data exclusively in compliance with the principles described below and in line with applicable data protection legislation. 



A. Your personal data

Personal data are individual items of information concerning personal or factual circumstances relating to an identified or identifiable natural person, such as your name or your email address. 


B. Scope of data collection, processing and use

We collect, process or use your personal data exclusively to the extent described below.


    I. Customer Account

In order to be able to use our trading platform, you must open a customer account. 
To create your personal customer account, we need the following client details: your first and last name, your email address, your mobile phone number and a freely selected password. As the marketplace is only for professionals, we additionally need your company details (company name, VAT, activity, address, city, postcode and country), information on your company‘s legal representatives (person of contact, function, mobile phone number, email address, name of legal representative and function), your company‘s bank details (bank name, country, IBAN) as well as a copy of your certificate for company business activity. These mandatory information, except the „client details“, will be used in order to fill in the supply contract to be concluded when you purchase goods through our platform. The supply contract is also transmitted to the relevant supplier.
Other additional data you may provide to us are optional (such as your phone and fax number, your company website, PV Cycle or other organization membership and ID number, phone number of contact person, address, city and contact name of your company’s bank). 
After successful registration, you will automatically receive a confirmation via email. 
MPrime stores the data entered in the customer account in a central customer database. You can review the information you provided to us in your customer account at any time. Other advantages of the customer account include a record of your purchase history, the ability to check your order status and to update your client details at any time.
In the log in-process you can choose the option „Keep me signed in“. If you activate this option, a permanent cookie is set in your browser. Through this cookie, a small text file, our server is able to recognize your browser at your next visit without you having to enter your log in-credentials again. 


    II.    Contact form

You can contact us directly at any time using the contact form provided on our website. We collect process and use the information you communicate to us via such form exclusively for handling your specific request.


    III.    Newsletter

If you wish to receive our newsletter offered on our website, you need to sign up for the newsletter and provide to us your data required in order to send you the newsletter (name and email address). The newsletter contains promotional information on products offered on our website, our surveys as well as information of suppliers and other business partners of Mprime:
Huawei Technologies Co. Ltd.
Suntech Power Holdings Co., Ltd.
Gintech Energy Corporation
Jinko Solar
Hanwha Q CELLS Co., Ltd.
S-Energy Co., Ltd.
Voltalia S.A. PT
In order to activate your newsletter subscription, we will verify your email address and ask you to confirm your subscription to the newsletter by sending a confirmation email with a link to be clicked in order to activate the subscription. 
You can cancel your newsletter subscription at any time by sending an email to

    IV.    Product information

We may use your postal address to provide you with up-to-date information on our products and activities. If you have provided respective consent we may also contact you by phone in order to provide such information and/or to ask you to take part in our surveys.


    V.     Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies that are small text files stored on your computer that make it possible to analyze how you use the website. The information generated by the cookie about your use of this website is generally transmitted to a Google server in the USA and stored there. The IP Anonymizer has been activated on this so that the user's IP address will be abbreviated by Google in member states of the European Union or in other member states of the European Economic Area prior to transmission. Only in exceptional cases, the full IP address will be transmitted to a Google server in the United States and abbreviated there. On our, Google will use this information for the purpose of evaluating the user's use of the website, compiling reports on website activity and providing other services to the website operator relating to website and internet usage. According to Google’s description of its service, the IP address transmitted by your browser in connection with Google Analytics is not combined with other Google data. You may prevent the use of cookies by selecting the appropriate settings on your browser. Please note, however, that if you do so you may not be able to use the full functionality of this website. Users can also prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of such data by Google by downloading and installing the browser add-on available at the following link:
You can also prevent the collection of data by Google Analytics by clicking on the following link. An opt-out cookie will be incorporated in your browser that prevents future collection of your data when visiting this website, provided that you do not delete this cookie from your browser: Deactivate Google Analytics 


    VI.    Data security

We take appropriate technical and organizational measures to protect our website and IT systems against the loss, destruction, unauthorized access to, amendment or dissemination of your data by unauthorized persons.

C.    Right to information and correction, deletion or blocking of your data

You have the right to receive, free of charge, information about the data which has been stored in relation to your person and, if applicable, the right to have these data corrected, blocked or deleted. For this purpose and for any additional question you may have relating to data protection and the processing of your personal data, please contact us by email at


Last update: May 2017


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